Store Policy
Creative Makeup Artist, Melbourne, Wedding makeup, Wedding trial, Debutant, Special Occasion makeup, Glamorous, Natural finish, Flawless skin, Shimmer, lashes, brows, eyes, highlighter,
15549
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Store Policy

Orders are shipped Monday-Friday via Sendle or Australia Post, depending on delivery location. Sendle are an Australian-based company that provides courier services locally within the country. Miss Elise Makeup want to contribute to helping the environment. Sendle offer fully carbon neutral delivery services.

Orders under $49 incur a $7 flat rate shipping fee Australia-wide, whilst orders over $49 will be eligible for free shipping.

Please allow 1-3 days for processing before your order is shipped. Orders placed over the Christmas period 24th December 2020 – 10th January 2021 may be slightly delayed. We highly recommend purchasing prior to Christmas Eve if you wish to have your lashes in time for New Years.

 

Due to the nature of the item, for hygiene reasons there are no refunds or exchanges.  Please note all items will be inspected closely and photographed before packing, and in the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase if it is in an unused condition that hasn’t been tampered with in any way. We have the right to refuse returns in which we believe does not meet these conditions.

For damaged item(s), please include your order number and return to our office at:

Miss Elise Makeup
20 Crowe Court
Eltham, VIC, 3095

The customer is required to pay for the return costs of the item(s).

Miss Elise Makeup / Miss Elise Lashes are not responsible for any product/s lost during transit.

 

For all other questions or inquires, please contact us at shop@misselisemakeup.com.au